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  1. F1147 3 sigma is equal to ______ percentage of fall between two control limits.

  2.  The zero defects concept:

  3.  Quality assurance is:

  4.  The pillars of quality is (are) :

  5.  You are managing a project. This project must satisfy industry standards in order to be accepted by the customer. You and your team have studied the requirements and have created a plan to implement the deliverables with the level of quality. This process is called ________.